Martin Verwijmeren, Co-Founder and CEO of MPO
Owing to the pandemic of 2020, enterprises managing transportation, logistics, and supply chain operations have witnessed a steep increase of complexity in their order workflows. The supply chain processes that drive value for such organizations today are incredibly intricate and have to be designed with critical precision to ensure that each new order is met on time. Speed is of the essence in the realm of online delivery services, but consistent execution is not always an easy process. Companies require extensive subject matter expertise to overcome inefficiencies and expert assistance in implementing the best technologies to bolster enterprise-wide operations.
At this juncture, MPO, the only unified global cloud platform for supply chain orchestration, rises to the occasion with its comprehensive order and logistics Software as a Service. “It has become essential to support new eCommerce models of transportation. The digitalization of various processes has increased the overall competitiveness in various markets, where improved customer service is a key objective,” expresses Martin Verwijmeren, co-founder and CEO of MPO.
MPO has successfully developed a single, unified SaaS platform for supply chain orchestration that focuses on orders, inventory, and transportation. The flexible and fully configurable system empowers MPO’s clients with full control and visibility over their supply chain across their entire business. It helps improve performance with streamlined automation, increase customer satisfaction exponentially, and obtain granular insights about performance metrics for carriers and customer deliveries. With a simple to use, interactive UI, the MPO platform allows users to navigate strategic KPIs and relevant information pertaining to resources, milestones, and costs through intuitive dashboards, simplifying and streamlining their workflow operations in real time, which, in 2021 is critical to addressing continuous disruptions in the supply chain.
Considering the adverse effects of the COVID-19 pandemic, the market today has become extremely volatile and dynamic. Supply chains have moved significantly to direct-to-customer, experiencing Black Friday volumes almost daily. “This predicament places even greater emphasis on customer satisfaction, which relies on a brand’s ability to answer the fundamental question: ‘where is my stuff?’ MPO’s Control Tower management solution provides a way to manage this new demand increase very effectively,” states Tom Rhoads, VP, Sales and Business Development at MPO.
Tom Rhoads, VP Sales and Business Development
The Control Tower platform supports all supply chain parties including brand owners, retailers, and logistics service providers (LSP) with powerful order, inventory and transport management capabilities that deliver continuous optimization and real-time insights to help improve supply chain visibility (SCV). “Our platform determines the best logistics flows, from source to destination, to increase the speed of product delivery at the lowest costs, while also respecting the customer services levels to ensure the highest customer satisfaction. Brands and LSPs also experience incredible financial benefits through cost minimization and invoice validation every step of the way,” explains Verwijmeren.
MPO is a customer-oriented company. And by virtue of that, our platform was built around the perfecting each and every customer order
MPO further stresses its passion for ultimate customer satisfaction through its ecommerce fulfilment capabilities. The company’s platform bolsters a client’s inbound, outbound, and return order flows with detailed visibility and precision control to ensure highly resilient, responsive, and high performance omni-channel supply chains. “MPO is a customer-oriented company,” adds Rhoads, “and by virtue of that, the platform was built to reflect the same ethos.” MPO promises flexible, agile order management solutions, with the added value of carefully capturing true costs at all touch points that drives measurable ROIs for its clients.
With such smart functions and flexible features, MPO’s digital orchestration of supply chain, logistics, and transportation stands amongst the leaders of today’s hyper-connected, globalized, digital marketplaces where speed is of the essence. The company is investing deeply in Artificial Intelligence and Machine Learning, thus increasing the platform’s level of automated optimization. MPO is also forging strong partnerships with companies in different geographies—APAC and Latin America—for sales, implementation, and innovation in supply chain orchestration along the way.